Dashboard
Network Steering: Switching Operators in the IoTKinect Dashboard
1. Navigate to https://dashboard.citykinect.io/ 2. Click on "Endpoints" Tab 3. Click the "Search" field and enter Endpoint ID or ICCID or Endpoint Name. 4. Check Current "Network StatusAttached" of the endpoint. 5. Click on "DIAGNOSIS" Tab 6. Then ...
Accessing Usage by ICCID and endpointName in CityKinect Dashboard
1. Navigate to https://dashboard.citykinect.io/ 2. Login Your Account 3. Click "Statistics" 4. Click "OVERVIEW USAGE" 5. [[Change currency to USD]] or as required 6. Click "USD" 7. Click the check icon. 8. [[Select Month to October 2023 or the month ...
How to check your coverage and supported radio technologies
The Coverage tab is important as if a country or carrier is not listed on the coverage page, then that country or carrier is not available anywhere on the account. This is the easiest check to see if your account has specific coverage. 1. Go to the ...
SIM for Things Glossary
An alphabetical list of all the terms and abbreviations used in the Citykinect platform with a concise definition of those terms. A-D Name Definition AAA Authentication, authorization, and accounting Account Account is primary representation of a ...
How to show the location of the cell where your endpoint is connected on.
On the endpoint diagnose page you will see the Check Geolocation button. When you click on it, the network location parameters, such as Location Area Code (LAC) and CellID will be retrieved. In order to retrieve geographical coordinates, SFT consumes ...
How to blacklist a radio access type per network operator
Bar one or multiple Radio Access Types for a particular Network/Sponsor in a specific Roaming Profile. 2G 3G 4G NBIOT
Can I restrict the allowed countries / networks for my devices?
The list of allowed countries / networks for your device is derived from the Roaming Profile attached to the Plan associated with the Endpoint representing your device in the Citykinect platform. Please follow the below steps to create a custom ...
What is the SIM-Swap operation and where has my old SIM gone?
The operation SIM-Swap allows a user to link a new SIM card in Ready to Activate state to an existing endpoint which already has a SIM linked to it. The operation replaces the ‘old’ SIM with a ‘new’ SIM but keeps all the existing properties of the ...