I have a Pre-Paid account when will my balance be deducted for different services

I have a Pre-Paid account when will my balance be deducted for different services

There are 3 different kind of service fees that can be deducted based on the contractual obligations
  1. One Time Fees - fees deducted only once
  2. Monthly Recurring Fees - Fees deducted every month
  3. Realtime fees - fees deducted in realtime based on certain service usage

One Time Fees

The deduction is done at the order/execution of the service
  1. New SIM card order
  2. Any setup fees (VPN, private APN, static IP, etc.)
  3. SIM activation fees (applied one-time when the SIM is activated)
  4. Dynamic Benefit fees for one-time benefit
  5. Add-On fees for one-time Add-on bundle

Monthly recurring fees

The deduction is done on 1st day of every month
  1. SIM MRC based on the number of Active SIM cards
  2. Dynamic Benefit fees for monthly recurring benefits
  3. Add-On fees for monthly recurring Add-on bundle
  4. SIM MRC for Value added services activated for the SIM card (for e.g. permanent roaming in Brazil, NB-IoT)

Realtime fees

The deduction is done in realtime of the service usage
  1. For Data usage in 2G/3G/4G/5G/LTE-M
  2. For NB-IoT usage
  3. For SMS related services like A2P, P2A, P2P sms
  4. SIM MRC when a SIM is activated during the month
If there are “minimum monthly fees” commitments in the contract and the “Monthly recurring fees” + “Realtime fees” does not add up to the minimum commitment then the difference is deducted from the balance on the midnight of last day of the month.
Major deduction of SIM MRC and other recurring fees happens on 1st day of every month, make sure early enough before the end of each calendar month that your balance is sufficient to avoid automated suspension.
Please take into account the bank transfer delays: payment must have reached CityKinect bank account to avoid suspension.

    • Related Articles

    • My device creates dual sessions, how will the quota allocation work with my device?

      When a device requests two simultaneous sessions from the CityKinect platform, then the platform allows two distinct sessions and reserves 5MB of quota for each session. While the platform reserves 5MB of data, it also has to deduct this from the ...

    • SIM for Things Glossary

      An alphabetical list of all the terms and abbreviations used in the Citykinect platform with a concise definition of those terms. A-D Name Definition AAA Authentication, authorization, and accounting Account Account is primary representation of a ...

    • What are the different SIM states and how does SIM life-cycle work?

      In the Citykinect platform an endpoint represents a real world customer device What is an endpoint and why do I need to create one? , a SIM is used as a connectivity module for this endpoint and can be linked or de-linked from an endpoint as per the ...

    • What is the SIM-Swap operation and where has my old SIM gone?

      The operation SIM-Swap allows a user to link a new SIM card in Ready to Activate state to an existing endpoint which already has a SIM linked to it. The operation replaces the ‘old’ SIM with a ‘new’ SIM but keeps all the existing properties of the ...

    • How to retrieve the service consumption of my devices in real-time?

      The SIM for Things platform supports real-time rating and charging of services consumed by devices of an enterprise customer. Thus consumption of different services like data and SMS can be checked with real-time updates on the Endpoint tab of the ...